Please click here for further information from local CCGs regarding the proposed CCG reform in Hampshire & Isle of Wight. They give an update on their plans and invite any observations and feedback that you may have.
Important changes to appointment system
You may have noticed that it is becoming more difficult to make an appointment.
This is a national problem and one we are feeling acutely in Totton as we have been unable to replace medical staff who have retired along with unexpected long term sickness which has been difficult to cover.
This is not a result of the merger, indeed one of the advantages of merger has been patients can now be seen on both sites - Totton Health Centre and Forest Gate Surgery.
Over the last year we have successfully recruited 2 highly qualified doctors as GP Partners and we are continuing to advertise for more GPs. We are still short, and the national shortage of doctors is not going to be resolved in the short to medium term. This means we have not been able to fully replace the doctor time lost and are consequently significantly short of appointments. There are also national shortages of practice nursing staff.
We are determined to continue to offer our patients the level of service they are used to and have chosen to embrace new ways of working to achieve this. We are going to employ a variety of professionals, including Advanced Nurse Practitioners, Paramedics and Pharmacists, and offer a variety of consultations (telephone, online and face to face) to ensure patients continue to have access to timely and appropriate primary health care.
This is of course a departure from the traditional model of General Practice but we believe that through being innovative and dynamic we can protect and preserve both our surgeries and the care of our patients.
These changes started to come into effect on Monday October 16th and mean that most people needing routine appointments will be seen at our Forest Gate Surgery building and most people needing urgent appointments will be seen at our Totton Health Centre building.
We ask for your support with these changes, please pop into the surgery to collect an information leaflet if you would like to learn more.
As you may have seen, a major public engagement campaign has been launched by the Hampshire Together: Modernising our Hospitals and Health Services Programme - and your views are needed to help ensure that as much of the community as possible are represented.
Hampshire Together is being led by Hampshire Hospitals NHS Foundation Trust, the Hampshire and Isle of Wight Partnership of Clinical Commissioning Groups and West Hampshire Clinical Commissioning Group, but will involve all NHS and social care services. The centrepiece will be the construction of a brand new hospital - but the programme's impact will reach far beyond the walls of this new building, involving GPs, mental health, community care, social care and the wider voluntary sector, as well as acute hospital-based care.
The programme's vision is to deliver a healthcare system that supports patients, their families and their carers to access the right care, in the right place, at the right time in order to keep them healthy from your home to the hospital and everythign in beetween.
A series of online public information and engagement sessions has been scheduled to discuss the current challenges around and the potential opportunities created by the Hampshire Together programme. This is a great way to share your experiences and help to shape the future of healthcare across Hampshire.
To hear more about the programme and share your views, you can sign up to one of the following sessions via Eventbrite:
- 29 June 2020 10:00 - 11:00 GP Patient Groups Basingstoke Eventbrite link
- 6 July 2020 10:00 - 11:00 GP Patient Groups Winchester Eventbrite link
- 13 July 2020 10:00 - 11:00 GP Patient Groups Andover Eventbrite link
- 20 July 2020 10:00 - 11:00 GP Patient Groups Eastleigh Eventbrite link
More information on the programme is also available at www.hampshiretogether.nhs.uk. Public engagement focuses on a listening document, which is available on the site. You can also have your say online, using the comment form on the Your Views section of the site.
Confused about the right service to access for your urgent healthcare needs?
A new campaign, Use the Right Service, which helps people access the correct NHS service, has been launched across south west Hampshire and Southampton.
Use the Right Service promotes alternatives to A&E for non-emergencies, such as home care, pharmacies, 111 and Urgent Treatment Centres (UTCs), and is designed to support the reduction of pressure on A&E at Southampton General Hospital.
Over the coming months we will be promoting our integrated, cross partner campaign, via radio advertising on Heart FM and Smooth FM, digital and social media updates, street and transport advertising, as well as spreading the message through the distribution channels of local partners, such as GPs, councils, schools, voluntary organisations and community centres.
As NHS staff we have an important role to play as ‘ambassadors’, to ensure that people access the right NHS service, receive the highest quality care and to ensure that A&E and 999 services are used for those that urgently need them.
Armed Forces Veteran Friendly GP Practice
New Horizons Medical Partnership has recently received accreditation from the Royal College of General Practitioners as an Armed Forces Veteran Friendly GP practice.
If you believe yourself to be a military veteran (and remember this is defined as "anyone who has served for at least one day in the Armed Forces, whether regular or reserve") and would like this to be noted in your medical record then please let us know.
Retirement of Dr David Booth
As previously notified, Dr David Booth has now left the partnership.
We are delighted to say that, despite the national difficulties in GP recruitment at present, we are extremely fortunate to have a new GP Partner, Dr Sophie Douglas, joining New Horizons Medical Partnership on 4th November 2019. Dr Douglas will be taking over the majority of Dr Booth's patient list on that date.
We would like to reassure Dr Booth's patients that in the interim period - July, August and September - they will be under the care of one of the other GP Partners in the practice.
Wherever possible, we will place Dr Booth's patients with a GP they have seen recently.
Early/mid October, when changes on the computer system are complete, we will make notes on your repeat prescriptions detailing the GP you are registered with; alternatively our Reception team can check for you. However, please remember the Reception team will not be able to do this until after 15th October.
Whilst you are, of course, still able to book with whichever GP you choose (subject to availability of appointments), once allocated in October, we encourage you to see your new "Usual GP" when you next need a routine appointment.
Thank you for your understanding.
There have now been measles outbreaks in the South of England and it is important to ensure parents / carers are aware of the need to vaccinate children. Particularly at risk are families from affected communities who may not register with GPs or routinely vaccinate their children, and those travelling to Romania, Germany and Poland.
Those most at risk are:
- Patients over the age of three years and four months who do not have two recorded doses of MMR vaccine.
- Patients born before 1970 who have no history of measles or MMR vaccination.
It should be noted that recent travel to countries with ongoing measles outbreaks like Romania, Italy and Germany increases the likelihood of a measles diagnosis.