Work for New Horizons

We’re always on the lookout for more talented people to join us. We are a happy, highly motivated and forward-thinking PMS Partnership with two practice premises in Totton, Hampshire. See all the available vacancies below, then apply online today!

Medical Secretary - Audio Typist

PERSON SPECIFICATION
➢ Excellent typing and administrative skills
➢ Experienced Audio Typist
➢ Experience of medical terminology preferred
➢ To have the ability and be prepared to work
• Independently
• As part of the Medical Secretary Typing Team
• As a member of the greater practice team
• To be part of Team that deals with “workflow” systems
• To adapt to service needs
➢ Excellent communication and interpersonal skills
➢ Ability to prioritise workload and adapt to service needs whilst working in a busy environment
➢ Must be willing to undertake any appropriate training requested by the Practice

 

JOB DESCRIPTION
➢ To work within the rules governing patient confidentiality at all times
➢ To work independently or as part of the Medical Secretary Typing Team to deal with outgoing/internal correspondence from the Doctors or other Team Members in a timely manner
➢ To work as part of the team that deals with the “Workflow” Systems
➢ To work as part of the team that deals with two week waits and ‘Choose and Book’ queries
➢ To be prepared to use after training appropriate clinical systems and associated software to carry out tasks required to do your job
➢ To be aware of the practice Safeguarding Standard Operating Procedure
➢ To be aware of the practice Information Governance Standard Operating Procedure
➢ To ensure that infection control procedures are followed
➢ To input information on the practices IT system
➢ To contribute to QOF requirements as appropriate
➢ To report any error or complaint in accordance with practice guidelines
➢ To teach and mentor other Medical Secretary Typing Team staff
➢ To carry out other general administrative tasks as required
➢ To provide sickness/holiday cover as appropriate for other member(s) of the Medical Secretary Typing Team
➢ To carry out/cover any other tasks that may be deemed suitable for the grade

 

TRAINING
➢ To maintain skills and any certification required for all aspects of the job holder’s role
➢ To attend all training as required including Fire Lecture, Resuscitation update, Safeguarding, Manual Handling and Infection Control; this is not an exhaustive list

 


HEALTH AND SAFETY
➢ To ensure safe working practice at all times

➢ To adhere to the Infection Control procedures as per practice policy

➢ To attend Health and Safety courses that may be deemed appropriate from time to time

 

INFORMATION GOVERNANCE
➢ To comply with all Information Governance requirements relating to work undertaken at the practice

 

OTHER
➢ To participate in annual performance appraisal

 

Closing Date: 15/09/2021

 

For further details and to apply online Click Here

Telephonist / Administrator

 

PERSON SPECIFICATION
➢ Ability to work independently, as part of a large team
➢ Good communication and interpersonal skills
➢ Ability to adapt to service needs whilst working in a busy environment
➢ Must be willing and have ability to extend role if required. Appropriate training to be agreed and provided by the Practice
➢ Must be able to work within the rules governing patient confidentiality

 

JOB DESCRIPTION
➢ Maintain patient confidentiality at all times
➢ To answer telephone and deal with queries appropriately
➢ To book appointments for patients according to practice rules
➢ To deal with all prescription requests according to practice rules
➢ To register new patients according to practice registration protocol
➢ To extract patient records when required
➢ To order transport for patients when required
➢ To take and record all patient visit requests according to practice rules
➢ To liaise with patients regarding their requests for Doctors to complete NHS or non-NHS documentation
➢ To take and record all messages according to practice rules
➢ To liaise with all other members of the primary care team as appropriate
➢ To carry out administrative tasks within any department as required
➢ To carry out/cover any other tasks that may be deemed suitable for the grade

 

TRAINING
➢ To maintain skills and any certification required for all aspects of reception and administrative work
➢ To attend annual Fire Lecture
➢ To attend annual resuscitation update
➢ Any other training that may be deemed necessary from time to time to carry on the role of Receptionist/Telephonist/Administrator

 

HEALTH AND SAFETY
➢ To ensure safe working practice at all times
➢ To adhere to the Infection Control procedures as per practice policy
➢ To attend Health and Safety courses that may be deemed appropriate from time to time

 

OTHER
➢ To take part in annual performance appraisal
➢ Hours will be part time (20-30) between 8.00am & 6.30pm over both sites.

Closing date: 15/09/2021

 

For further details and to apply online Click Here