Work for New Horizons

We’re always on the lookout for more talented people to join us. We are a happy, highly motivated and forward-thinking PMS Partnership with two practice premises in Totton, Hampshire. See all the available vacancies below, then apply online today!

Telephonist / Administrator

 

We are seeking a telephonist/administrator with excellent customer service, communication and interpersonal skills plus the ability to remain calm under pressure and work flexibly within the team.

The successful applicant must be prepared to work at either of our two surgery sites, Totton Health Centre or Forest Gate Surgery, both based in Totton, Southampton.

This vacancy is for up to 25 hours per week; Working days will cover Tuesday, Thursday and Friday.

 

Main duties of the job

 

Reporting in the first instance to the Reception Team Manager, the successful candidate for this role must be computer literate and previous Reception experience is preferred.

Please see the Job Description for a full list of duties and responsibilities.

 

About us

 

We are a two-site partnership with a practice population of circa 25,000 patients.

Benefits applying to this post include: NHS Pension, 6 weeks holiday p.a. pro-rata and Simplyhealth membership (after successful completion of probationary period).

Closing Date: Tuesday 24 May 2022 (11.59pm).  Please do not delay applying for this vacancy as some interviews may be held prior to the closing date if suitable applications are received.

 

Job description

Job responsibilities

 

  • Maintain patient confidentiality at all times

  • To answer telephone and deal with queries appropriately

  • To book appointments for patients according to practice rules

  • To deal with all prescription requests according to practice rules

  • To register new patients according to practice registration protocol

  • To extract patient records when required

  • To order transport for patients when required

  • To take and record all patient visit requests according to practice rules

  • To liaise with patients regarding their requests for Doctors to complete NHS or non-NHS documentation

  • To take and record all messages according to practice rules

  • To liaise with all other members of the primary care team as appropriate
  • To carry out administrative tasks within any department as required
  • To carry out/cover any other tasks that may be deemed suitable for the grade

This role is a part-time vacancy for up to 25 hours per week; Working days will cover Tuesday, Thursday & Friday.

 

Person Specification

Training, Health & Safety and Performance

Essential

  • TRAINING - To maintain skills and any certification required for all aspects of reception and administrative work. To attend all training as required including Fire Lecture, Resuscitation update, Safeguarding, Data Security Awareness, Manual Handling and Infection Control; this is not an exhaustive list.
  • HEALTH & SAFETY - To ensure safe working practice at all times. To adhere to the Infection Control procedures as per practice policy. To attend Health and Safety courses that may be deemed appropriate from time to time.
  • PERFORMANCE - To participate in annual performance appraisal.

Experience

Essential

  • Ability to work independently and as part of a large team
  • Good communication and interpersonal skills
  • Ability to adapt to service needs whilst working in a busy environment
  • Must be willing and have ability to extend role if required. Appropriate training to be agreed and provided by the Partnership
  • Must be able to work within the rules governing patient confidentiality
  • Must be computer literate

Desirable

  • Previous Reception experience preferred

 

Closing Date: Tuesday 24 May 2022 (11:59pm)

 

For further details and to apply online Click Here 

 

IMPORTANT NOTE:  As an NHS employer, all mandatory regulations on COVID vaccinations will apply.

Clinical Administrator

Hours:

20 hours per week (over 4 working days)

 

RESPONSIBLE TO

Nursing Team Staff Lead

 

PERSON SPECIFICATION

 

  • Ability to work independently and as part of a large team
  • Good communication and interpersonal skills
  • Ability to adapt to service needs whilst working in a busy environment
  • Must be willing and have ability to extend role if required. Appropriate training to be agreed and provided by the Partnership
  • Must be able to work within the rules governing patient confidentiality
  • Good knowledge of microsoft packages including Word and Excel is essential

 

JOB DESCRIPTION

 

  • To manage and oversee Stock Control/Inventory for the Nursing Team
  • Input data during child immunisation clinics
  • Use NHS Systems in order to support daily activities e.g. EMIS Web, Docman etc. (Training will be provided)
  • To liaise with other members of NHMP staff as appropriate e.g. IT, Care Co-ordinators, GPs etc.
  • To attend Team meetings and cascade knowledge as appropriate – previous experience taking minutes would be advantageous
  • To carry out any other tasks deemed suitable for the grade
  • Nursing Team Rota support

 

TRAINING

 

  • To maintain skills and any certification required for all aspects of the job holder’s role
  • To attend all training as required including Fire Lecture, Resuscitation update, Safeguarding, Manual Handling and Infection Control; this is not an exhaustive list

 

HEALTH AND SAFETY

 

  • To ensure safe working practice at all times
  • To adhere to the Infection Control procedures as per practice policy
  • To attend Health and Safety courses that may be deemed appropriate from time to time

 

OTHER

 

  • To participate in annual performance appraisal

 

Closing Date: Sunday 22 May 2022 (11:59pm)

 

For further details and to apply online Click Here 

 

IMPORTANT NOTE:  As an NHS employer, all mandatory regulations on COVID vaccinations will apply.

Primary Care Network Manager - Totton Primary Care Network (Testvale Surgery & New Horizons Medical Partnership)

The Totton Primary Care Network (PCN) are looking for an experienced Business Manager to support delivery of high quality services and further develop our PCN.

 

Our PCN aim is to maximise all business opportunities available, not only via the Network Contract DES and changes to the GP Contract but, taking a strategic view of the local health economy, work with local trusts and other businesses, to offer services more locally through the PCN.

 

The successful candidate will report to the PCN Clinical Director and be expected to liaise with all PCN member sites to develop a workforce plan, taking into account the population of Totton and its needs, the requirements of all sites and the ARRS budget through 2023/2024.

 

Main duties of the job

The role requires a range of skills covering Finance, both Company and General Administration, Company Secretarial and HR and Recruitment.

 

The PCN Manager will also need to demonstrate:

 

  • A sound business background, preferably with previous experience of successfully incorporating a Company or PCN, including the required liaison with all necessary external bodies to achieve Limited company status
  • Excellent communication and organisational skills
  • Strong leadership skills
  • Ability to work both autonomously and as part of a team
  • Working well under pressure and to targets
  • Experience of successful project delivery
  • Knowledge of current employment legislation, HR policies and procedures
  • Budgeting and general book keeping

 

About us

We are a Primary Care Network covering a registered population of circa 38,000 patients, made up of two member GP Practices: Testvale Surgery and New Horizons Medical Partnership.

 

The successful candidate will work across all Totton PCN Practices, with Testvale Surgery as the Lead employer.

 

Job Description

Job responsibilities

 

REPORTING TO:

PCN Clinical Director

 

WORKING HOURS:

24 hours per week over 3 or 4 days (must include Wednesday and Thursday)

 

SALARY:

Dependent on experience

 

ROLE OVERVIEW:

The Totton Primary Care Network (PCN) are looking for an experienced Business Manager to support delivery of high quality services and further develop our PCN.

 

Our PCN aim is to maximise all business opportunities available, not only via the Network Contract DES and changes to the GP Contract but, taking a strategic view of the local health economy, work with local trusts and other businesses, to offer services more locally through the PCN.

 

The successful candidate will be expected to work autonomously under the direction of the PCN Clinical Director whilst liaising with all member sites and the PCN Management Board to develop a workforce plan, taking into account the population of Totton and its needs, the requirements of all sites and the ARRS budget through 2023/2024.

 

ABOUT TOTTON PCN

We are a Primary Care Network covering a registered population of circa 38,000 patients, made up of two member GP Practices: Testvale Surgery and New Horizons Medical Partnership (two surgery sites).

 

The successful candidate will liaise with teams across all PCN sites. Testvale Surgery is the Lead Employer.

SCOPE AND PURPOSE OF THE ROLE

The role requires a range of skills covering Finance, Company Administration (including Company Secretarial), HR, recruitment and general business administration.

 

The PCN Manager will need to demonstrate:

 

  • A sound business background, preferably with previous experience of successfully incorporating a Company or PCN including the required liaison with all necessary external bodies to achieve Limited company status
  • Excellent communication and organisational skills
  • Strong leadership skills
  • Ability to work both autonomously and as part of a team
  • Working well under pressure and to targets
  • Experience of successful project delivery
  • Knowledge of current employment legislation, HR policies and procedures
  • Budgeting and general bookkeeping

 

MAIN DUTIES

 

1.    Operational Management

  • Overseeing the operations of the PCN, reporting to the PCN board and being the first point of contact for the PCN by outside organisations.

 

2.    Workforce & Recruitment

  • Oversee the recruitment and retention of all PCN employed staff by working with the Lead Practice to ensure all posts follow due process and employment checks are carried out.
  • Manage and monitor any sub-contracting workforce arrangements by working closely with the Lead Practice and lead Staff (clinical/non clinical) in member practices, to ensure appropriate staff induction, training, and appraisals/reviews are in place to support staff to undertake their

 

3.    Service Delivery

  • Lead and co-ordinate the PCN implementation and delivery of all elements of the Network Contract DES to ensure compliance with local and national service
  • Lead and co-ordinate the scoping, business case and implementation of projects across the PCN as part of the organisational development
  • Work with member GP practices to monitor progress and delivery against the Impact and Investment Fund (IIF)
  • Where required, work closely with member GP Practices, community and secondary care providers, CCG, local community services, care homes, and PPGs to deliver the Network Contract DES service specifications and

 

4.    Finance

  • Hold responsibility for monitoring and staying informed of PCN funding updates/changes.
  • Ensure all PCN funding entitlements are claimed/received on a regular basis.
  • Ensure payments are issued to the member GP Practices as agreed in respect of any services provided on behalf of the
  • Provide the PCN Board with regular management accounts.

 

5.    Administrative Support

  • Organise, attend and minute PCN board
  • Represent the PCN at other meetings as required, providing feedback to the PCN Management Board.
  • Hold responsibility for submitting returns and reporting in a timely
  • Support the Clinical Director and member GP Practices as

 

Person Specification

Qualifications

Essential

  • Degree level education, management qualification, or equivalent management

 

Experience

Essential

  • Experience of project
  • Knowledge of working in an administrative/business environment to include Finance and

 

Desirable

  • Previous NHS experience to include Primary
  • Previous experience of incorporating a Company or PCN with the associated liaison with all external

 

Skills

Essential

  • Excellent interpersonal and communication skills
  • Ability to analyse, interpret and collate data
  • Ability to use own initiative to work independently
  • IT literate and proficient in the use of MS Office and Outlook
  • Effectively able to manage time and workload, prioritising accordingly
  • Ability to work as a team member and autonomously
  • Ability to work under pressure/in stressful situations
  • Problem solving and analytical skills

 

Employer details

Lead Employer:

Testvale Surgery, 12 Salisbury Road, Southampton, Hampshire SO40 3PY

 

 

Closing Date:

Monday 9 May 2022 (11:59pm). Interviews are scheduled to be held on Thursday 19 May 2022.

 

For further details and to apply online Click Here 

 

IMPORTANT NOTE:

As an NHS employer, all mandatory regulations on COVID vaccinations will apply.

PHLEBOTOMIST

HOURS:                                                 12 hours/week (0830 – 1430); Thursday & Friday Mornings

 

RATE OF PAY:                                       Dependent on experience and qualifications

 

Job Summary:

 

The purpose of the role is to:

 

  • Deliver phlebotomy services and care to the practice population
  • Work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures
  • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

 

In addition, the post holder will be encouraged and supported to undertake any training required to ensure appropriate role development.

 

Duties and Responsibilities:

 

The duties and responsibilities to be undertaken by members of the nursing team are varied and will differ from time to time under the direction of the Nurse Practitioner / Partners / Practice Manager, dependent on current and evolving Practice workload and staffing levels:

 

  • To collect blood samples from patients as per practice policy
  • To select the most appropriate equipment and method of venepuncture, based on clinical assessment of the patient
  • To identify the correct patient against the blood request form
  • To ensure full explanation is given to the patient prior to performing the task
  • To provide assistance to all patients experiencing difficulties during and following procedures (e.g., patients feeling dizzy, sick or faint)
  • To be familiar with all Standard Venesection Procedures, including control of infection (e.g., needle stick injury, disposal of sharps, blood borne viruses, using disposable gloves and tourniquets)
  • To ensure 100% compliance with Infection Control and Hand Hygiene Policy at all times
  • To maintain competence in Phlebotomy skills and the appropriate equipment, being aware of own limitations and seeking advice when required
  • Understand the anatomy and physiology of the vein and surrounding tissues
  • To recognise complications and contraindications of venepuncture
  • To understand the full range of blood tests and their required sample tubes
  • To competently complete sample bottles, forms and any other documentation required by the practice

 

Confidentiality:

 

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

 

 

Health & Safety:

 

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

 

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

 

Equality and Diversity:

 

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

 

  • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

 

Personal/Professional Development:

 

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

 

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

 

Quality:

 

The post-holder will strive to maintain quality within the Practice, and will:

 

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
  • Work effectively with individuals in other agencies to meet patients’ needs
  • Effectively manage own time, workload and resources

 

Communication:

 

The post-holder should recognise the importance of effective communication within the team and will strive to:

 

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise people’s needs for alternative methods of communication and respond accordingly

 

Contribution to the Implementation of Services:

 

The post-holder will:

 

  • Apply Practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate

 

Closing date: 26th June 2022 (11:59pm)

 

For further details and to apply online Click Here 

Experienced Practice Nurse

 HOURS: 16 - 24 hours/week (0830/0900 – 1800); Over 2/3 days (negotiable)

 

RATE OF PAY: Dependent on experience and qualifications

 

Job Summary:

 

The purpose of the role is to:

  • Deliver practice nursing services and care to the practice population
  • Support patients to live healthily, monitoring of chronic conditions, health promotion and screening activities
  • Work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required
  • Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team
  • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

 

In addition, the post holder will be encouraged and supported to undertake any training required to ensure appropriate role development.

 

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the nursing team are varied and will differ from time to time under the direction of the Nurse Practitioner / Partners / Practice Manager, dependent on current and evolving Practice workload and staffing levels:

  • Implement, evaluate and manage individual treatment plans for patients at risk of developing a chronic condition
  • Assess and care for patients with complex, post-operative wounds
  • Advise, support and where appropriate, administer vaccinations for patients travelling abroad
  • Administer vaccinations for baby immunisations and assist with baby clinics
  • Participate with cervical cytology and contraceptive management
  • Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations
  • Computer data entry/data allocation and collation; scanning, processing and recording information in accordance with Practice procedures
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers where appropriate
  • Assist with management of nursing supplies and stock maintenance
  • Support and advise patients requesting information relating to family planning needs

 

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

 

 

Health & Safety:

 The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

 

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

 

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

 

Quality:  

The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

 

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise people’s needs for alternative methods of communication and respond accordingly

 

Contribution to the Implementation of Services:

The post-holder will:

  • Apply Practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate

 

Closing date for applications: Sunday 22 May 2022 (11:59pm)

 

For further details and to apply online Click Here 

QUALIFIED ADVANCED NURSE PRACTITIONER/PARAMEDIC PRACTITIONER

This is a part-time post (Wednesday, Thursday and Friday) 20 hours per week

We are looking to recruit qualified and experienced Acute Care Practitioners to join our same day access / Urgent Care Team.  This will involve working across our current two GP Surgery sites, Forest Gate Surgery and Totton Health Centre.

 

As an Acute Care Practitioner, you will hold a relevant Nurse Practitioner or Paramedic Qualification to Masters Level or equivalent.  In addition to this, it is essential you hold an Independent Prescribing Qualification.

 

Previous minor illness experience is essential.

 

As a qualified practitioner you will be expected to work autonomously through the use of telephone triage, video calls and econsults.  You will be expected to triage, assess, diagnose and treat illness and ailments as part of our Urgent Care Service, making referrals when necessary.  You may also be required to undertake home visits.

 

By working at New Horizons Medical Partnership you will be fortunate to work alongside a multitude of experienced GPs, Practice Nurses, social prescribers, pharmacists and have the ability to refer direct to musculoskeletal services within the locality.  You will be expected to work proactively with the rest of the practice team to achieve all necessary targets.

 

Benefits applying to this post are Medical Indemnity, NHS Pension, 30 days holiday p.a. pro-rata and Simplyhealth insurance benefits.

 

Please do not delay applying for this vacancy as interviews will be held prior to the closing date if suitable applications are received. 

 

Closing Date: Sunday 29 May 2022 (11:59pm)

 

For further details and to apply online Click Here 

 

IMPORTANT NOTE:  As an NHS employer, all mandatory regulations on COVID vaccinations will apply.